Need to Dispute a Debt?

Driver’s License Insurance Flags (OMV)

For issues related to insurance flags on a Louisiana driver’s license, contact the Office of Motor Vehicles (OMV) directly.

• Phone: 225-925-6146
• Online: Visit www.expresslane.org
• Select “Contact Us” at the top of the page
• Complete the form and upload supporting documents

ODR cannot resolve OMV insurance flag issues.

All Other Debt Disputes (Non-OMV)

For disputes related to non-OMV debts, submit proof of payment or supporting documentation to the Office of Debt Recovery using one of the methods below.

Email:

[email protected]

Please attach all supporting documentation to your email for review.

Mail:

Important

• Submitting documentation does not automatically stop collection activity unless and until the dispute is resolved.
• Incomplete submissions may delay review.
• ODR will contact you if additional information is needed.